Refund and cancellation policy

Last updated 13 October 2026

What you pay for

A one-time payment per file for the clean copy (without watermark) of a file we have already made smaller. You see the result and its size before you pay. There is no subscription and no automatic charge.

You are never charged when your file was already small enough, or when we could not reach the size you needed.

Full refund

We refund the full amount if, within 7 days of paying:

the website you needed it for did not accept the file because of its size or type;
money was taken but you could not download the file;
you were charged twice for the same file;
the file was unreadable or damaged.

We do not ask you to send the file again or explain more than a line. Refunds are not given for a file you did not use for another reason after downloading it.

How to ask for a refund

Email admin@yuktiapp.in.
Include the payment id (it starts with “pay_”, in the Razorpay SMS or email receipt) or the date, time and amount paid.
We reply within 2 working days. Approved refunds go back to the same UPI, card or bank account; your bank usually shows it within 5–7 working days.

Cancellation

Each payment is for one file that is delivered at once, so there is no order to cancel after paying; use the refund steps above if something went wrong. You can stop before paying at any time by closing the page. If a payment fails or is left half-way and money is deducted, Razorpay or your bank returns it automatically, usually within 5–7 working days; if not, write to us.

Delivery

This is a digital service; nothing is shipped. The file is ready on your screen as soon as payment succeeds and you download it straight away. It stays available on the same phone or computer for 24 hours ({{ keep_days }} days in “My files” if you are signed in): if the download was interrupted, open compress.yuktiapp.in again in the same browser. After 24 hours the file is deleted for your privacy.